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After-Sales Service

Comprehensive After-Sales Support – Your Peace of Mind Guaranteed

At HHZpack, we stand behind every machine with complete technical support:

📚 Complete Documentation
Access detailed manuals and instructional videos covering:

  • Machine installation

  • Precision adjustment

  • Parameter setting

  • Routine maintenance

🛠️ 24/7 Technical Assistance
Our support team is always available through:

  • Instant telecom support

  • Online face-to-face video guidance
    For any operational challenges you encounter

✈️ Global On-Site Service
Certified engineers available for dispatch worldwide (service costs apply) to ensure:

  • Proper installation

  • Operational training

  • Troubleshooting

🔧 Extended Warranty Protection

  • 1-year full machine warranty

  • 2-year electrical components warranty
    *Coverage begins upon BL receipt
    *Includes free replacement for non-human damage

📞 Dedicated Support Team
Our specialized after-sales department provides:

  • Emergency hotline support

  • Priority case handling

  • Continuous service tracking

We commit to keeping your production running smoothly with responsive, professional support throughout your machine’s lifecycle.

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